Maintenance & Service

AV needs to be part of your design

from day one

Our service and maintenance agreements are tailored to you.

We recognize that applications and support staff vary in each system installation and bring you value through flexibility. This can include on-site staffing services for maintenance, repair, install, or even system coverage when your in-house staff is absent or required on other projects.

CTI provides carefully-trained, certified technicians for your facility customized to your needs to manage, operate, and maintain your technology.

Services

  • AV System Installation
  • Broadcast System Integration
  • Video Wall Installation
  • Network Integration Services
CTI AV Technician
2023 CTI Complete graphic

Our CTI Complete service is there for you through our dedicated CTI Care customer experience team. Through on-site technical service, recommended programming upgrades, and quarterly reliability checks, your system is covered for the unexpected, as well as planned maintenance. Your teams will be trained to operate equipment with confidence. When critical meetings arise, we help ensure system performance with proactive system testing and an on-site checklist so your systems will be ready when it matters most. Our managed services staff does more than diagnose and repair failures, they help plan for system life cycles.

OUR WORK

FNBO

First National Bank of Omaha (FNBO) values their customers, employees and communities. The post-covid experience was a priority for them, and they reached out to CTI to partner in their upgrades to create a truly unique customer experience.

Netgear

San Jose, California

When NETGEAR, one of the world’s leading networking companies with team members across the globe, realized it was time to revamp and upgrade their conference room ecosystem, CTI answered the call.

Cobb County

When the accessibility of justice came into question. Cobb County Courts found the answer they were looking for with a comprehensive AV/IP system. CTI partnered with the Courts IT team to design and implement everything it takes to make representation possible for everyone.

CTI AV Technician

More Services

  • Service agreements
  • Preventative maintenance
  • On-call service
  • On-site staffing
  • Warranty (and non-warranty) repairs
  • Remote system monitoring
  • 24/7 telephone support

TRUSTED BY

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It was the right company to go with because I knew that I was going to get all hands on deck to meet our very aggressive timeline and I couldn’t be happier.

Carl Mandell, Sr. Director Sports and Entertainment, Subaru Park

When I am working with CTI and want to produce an event, I sit down with my design consultant and I know that we are going to be able to do something really special.

Sarah T., Meeting and Event Planner

There is a friendliness and a delightful working relationship. They are one of us and we wouldn’t have it any other way.

Sarah Maio, VP Marketing and Communications, Wisconsin Center District

Talk to Us About Your Project

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