Service, Maintenance & Support
Our service and maintenance agreements are tailored to you. We recognize that applications and support staff vary in each system installation and bring you value through flexibility. This can include on-site staffing services for maintenance, repair, install, or even system coverage when your in-house staff is absent or required on other projects.
CTI provides carefully-trained, certified technicians for your facility customized to your needs to manage, operate, and maintain your technology.
Our System Design And Engineering Services Include
Our CTI Complete service is there for you 24/7 through our dedicated CTI Care customer experience team. Through on-site technical service, recommended programming upgrades, and quarterly reliability checks, your system is covered for the unexpected, as well as planned maintenance. Your teams will be trained to operate equipment with confidence. When critical meetings arise, we help ensure system performance with proactive system testing and an on-site checklist so your systems will be ready when it matters most. Our managed services staff does more than diagnose and repair failures, they help plan for system life cycles.
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