Central County Emergency 911
Case Study

Dispatch center updates aging systems and maximizes situational awareness

Central County Emergency 911 partnered with CTI to modernize its 17-year-old dispatch center, replacing outdated analog systems with a fully digital, future-ready solution. The upgrade included 16 new operator positions and a powerful video wall that significantly enhances situational awareness.

CTI’s collaborative approach, smart design, and ability to meet tight timelines resulted in a highly functional space that’s already drawing praise from regional agencies and visitors.

Mission Critical

CTI understands the unique requirements of the mission critical workspace. This is why we have a dedicated team of subject-matter-experts who have invested in their careers for decades to gain practical knowledge and real-world experience helping organizations improve the performance of their control room workspaces.

Gallery

“Early on in my career I learned that relationships are key to success. For close to 20 years I have been working with the team at CTI for all of our AVL needs and they have become like family. The attention to detail, collaborative process and constant communication is unprecedented and I am truly grateful.”

Corey Schob, Chief Executive Director of Bay Hope Church

“We felt that they listened to us. That they understood what our needs were, but they could also recommend things that we hadn’t thought of yet.”

Mindy Miller, Assistant Vice President, Development at Catawba College

“Working with CTI, they were able to bring that creative perspective and insight on “how do we achieve this?”. It was great to be able to work hand-in-hand with them to make it successful.

Alysia Radica, Interior Designer at RDG Planning & Design

“The reason we chose CTI to be a part of our team is we needed a partner that could be part of us, dream with us, be visionary with us, but then provide a practical, functional solution that would work us.

Brenda Dooley, Senior Vice President at FNBO

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