Onsite AV Support

Real Technicians. At Your Location. Focused on Your Systems

Sometimes you need more than a remote fix. You need a person in the room who knows your gear, your spaces, and your expectations. That’s what CTI’s onsite AV support delivers — trusted technicians who become part of your team and make sure your systems work the way they should.

IT Services

Designed to Back Up Your Team

Our techs aren’t here to replace your IT staff. They’re here to make their jobs easier. We help cover the AV side so your internal team can stay focused on their priorities without getting pulled into projector issues, conference room resets, or HDMI mysteries.

We support organizations with:

  • Executive boardrooms

  • Training centers

  • Multi-floor buildings

  • College campuses

  • Healthcare environments

  • Government and control rooms

If your space depends on AV working every day, onsite support can keep things running smoothly.

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AV Help That’s Already There

Our onsite support services place skilled AV professionals directly at your location. They handle everything from break/fix and testing to daily room checks and executive support. They’re familiar with your spaces, so they solve problems faster and prevent them more often.

You don’t have to open a ticket or explain things from scratch. Your onsite tech already knows.

What Our Onsite AV Support Includes

  • A dedicated technician assigned to your location

  • Support for live events, meetings, and high-stakes spaces

  • Daily or weekly check-ins to confirm room readiness

  • Troubleshooting, repairs, and hands-on system support

  • Coordination with our wider service team when needed

  • A consistent, professional presence you can count on

Whether you need full-time help or part-time coverage, we’ll match the right support to your environment.

The Support Experience You’ve Been Looking For

No guessing. No finger-pointing. No vendor shuffle. Just someone you trust, already in the building, getting it done.

Onsite AV Support FAQs

We can detect outages, dropped connections, offline devices, performance issues, and alerts
triggered by system faults.

Our technicians are trained, experienced, and supported by our wider service team.

We schedule onsite presence based on your needs, whether that is full-time or part-time.

We strive for consistency so you have a familiar and trusted face onsite.

Our techs handle room checks, system resets, live event support, troubleshooting, and general
maintenance.

Yes. We support multi-building environments and large campuses.

Yes. We offer flexible scheduling that fits your environment and usage.

Yes. Our technicians often collaborate with in-house IT teams to reduce the load and improve
response time.

Absolutely. Our techs are prepared to support high-visibility spaces and critical moments.

We can scale our onsite support as your business grows or your requirements shift.

Meeting Room Video Wall CTI logo - CTI is an av company that designs and installs conference rooms, boardrooms, headquarter AV and more.

Why Choose CTI?

We’re one of the top-rated audio visual companies near you, delivering personalised service that other integrators just can’t match.

  • Fair, Fast & Flexible – We tailor solutions to your institution’s needs, ensuring transparent pricing, quick implementation, and adaptable support.

  • Personalized Solutions for education and business needs.

  • Scalable Solutions – Deploy campus and company-wide wireless conferencing and screen-sharing with centralized IT management.

  • Secure – Future-proof your classrooms and meeting spaces with platform-neutral conferencing and IT-friendly remote management.

TRUSTED BY

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“We felt that they listened to us. That they understood what our needs were, but they could also recommend things that we hadn’t thought of yet.”

Mindy Miller, Assistant Vice President, Development at Catawba College

“Working with CTI, they were able to bring that creative perspective and insight on “how do we achieve this?”. It was great to be able to work hand-in-hand with them to make it successful.

Alysia Radica, Interior Designer at RDG Planning & Design

“The reason we chose CTI to be a part of our team is we needed a partner that could be part of us, dream with us, be visionary with us, but then provide a practical, functional solution that would work us.

Brenda Dooley, Senior Vice President at FNBO

“All the training we received from CTI and their partners really allowed us to be ready for the first gameday”

Jake Stocker, Director of Game Presentation and Fan Experience Production for University of Michigan

“Working with CTI was very new, but they really know what they are talking about. And the whole team has been fantastic.”

Collin McCarty, Assistant Athletic Director for Broadcast and Production for University of Michigan

TALK TO US ABOUT YOUR PROJECT

US – (800) 743-6051
UK – (44) 808 303 0513