Preventative Maintenance

What We Cover

Each preventative maintenance visit includes:

  • System performance checks

  • Firmware and software updates

  • Signal flow testing and device diagnostics

  • Cable organization and connection integrity

  • Environmental checks (dust, temperature, airflow)

  • A simple summary report with actions taken and recommendations

Our team handles both CTI-built systems and those installed by other providers. We focus on maximizing the reliability of what’s already in place.

Keep Your AV System Performing at Its Best

Even the best-built systems need routine attention. Preventative maintenance helps your technology run the way it was designed to — smooth, reliable, and ready when you need it.

CTI’s maintenance program is structured, consistent, and focused on keeping everything operating at peak performance, day after day.

Consistency Your Team Can Count On

Your AV system was built to deliver. Regular checkups help it stay that way. We fine-tune performance, confirm everything is functioning properly, and make small adjustments before they turn into distractions for your users.

When systems are maintained, meeting spaces stay ready, presentations run smoothly, and your teams stay focused on the work (not the tech).

Protect Your Investment

You’ve already made the smart move by choosing professional AV. Maintenance protects that investment, reduces surprise service calls, and extends the life of your system while keeping things simple for your internal team.

Ready for Reliable, Worry-Free Performance?

Let’s set up a maintenance plan that fits your spaces and schedule. We’ll take care of the details so your systems stay ready.

Preventative Maintenance FAQs

Even well-built systems benefit from regular checkups. It helps catch small issues early and keeps
everything running at peak  performance.

That depends on your environment and system usage. We will help you schedule a plan that fits your needs.

We inspect equipment, test signal paths, update firmware, clean connections, and verify system
performance.

Yes. You will receive a simple summary of what we did and what we recommend going forward.

Yes. We support both CTI-built systems and those installed by other providers.

Yes. Staying ahead of issues often prevents disruptions and reduces the need for emergency services.

You can reach out by phone, email, or through your service agreement plan. We will handle the rest.

We will work with your schedule and can plan visits during off-hours if needed.

We often catch loose connections, device sync failures, overheating components, and outdated software before they cause problems.

Yes. If we see ways to improve reliability or user experience, we will let you know.

Meeting Room Video Wall CTI logo - CTI is an av company that designs and installs conference rooms, boardrooms, headquarter AV and more.

Why Choose CTI?

We’re one of the top-rated audio visual companies near you, delivering personalized service that other integrators just can’t match.

  • Fair, Fast & Flexible – We tailor solutions to your institution’s needs, ensuring transparent pricing, quick implementation, and adaptable support.

  • Personalized Solutions for education and business needs.

  • Scalable Solutions – Deploy campus and company-wide wireless conferencing and screen-sharing with centralized IT management.

  • Secure – Future-proof your classrooms and meeting spaces with platform-neutral conferencing and IT-friendly remote management.

TRUSTED BY

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“We felt that they listened to us. That they understood what our needs were, but they could also recommend things that we hadn’t thought of yet.”

Mindy Miller, Assistant Vice President, Development at Catawba College

“Working with CTI, they were able to bring that creative perspective and insight on “how do we achieve this?”. It was great to be able to work hand-in-hand with them to make it successful.

Alysia Radica, Interior Designer at RDG Planning & Design

“The reason we chose CTI to be a part of our team is we needed a partner that could be part of us, dream with us, be visionary with us, but then provide a practical, functional solution that would work us.

Brenda Dooley, Senior Vice President at FNBO

“All the training we received from CTI and their partners really allowed us to be ready for the first gameday”

Jake Stocker, Director of Game Presentation and Fan Experience Production for University of Michigan

“Working with CTI was very new, but they really know what they are talking about. And the whole team has been fantastic.”

Collin McCarty, Assistant Athletic Director for Broadcast and Production for University of Michigan

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