Reliable AV Support for Systems You Did Not Install

When AV equipment fails and your original installer is no longer available, CTI steps in as your trusted partner. Our UK-wide support service begins with a comprehensive system audit, mapping every device, connection and configuration. From Manchester to Milton Keynes, we provide hands-on expertise to assess, repair and optimise existing installations.

Maintenance and Service
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What We Offer

  • Site audit and detailed system review to understand your setup
  • Remote diagnostics for rapid fault identification and potential fixes
  • On-site repair visits with the correct spares and tools on arrival
  • Preventative adjustments to reduce the chance of repeat issues
  • Clear, concise reporting summarising work completed and next steps

Contact Our UK Team to request AV support and regain confidence in your system

See Our Recent Work to review support case studies from across th

AV Support — Even If We Didn’t Do the Install

Get Back on Track With Expert Maintenance and System Recovery
Technology should empower your team, not leave them scrambling when something breaks. But when the original installer has moved on, gone quiet, or left you with no clear support plan, you still need to keep things running.
At CTI, we specialise in supporting existing AV systems across the UK. Whether it’s a boardroom in Bristol, a council chamber in Leeds, or a classroom or lecture theatre in Glasgow, our experienced engineers are ready to assess, stabilise and optimise your audio visual setup.

Support You Can Rely On

We’ve taken over countless third-party systems and brought them back to life, without the jargon or finger-pointing. What matters to us is getting your technology working again and making sure it stays that way.

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What’s Included:

  • Comprehensive Site Audit
    We begin with a full review of your existing AV infrastructure, mapping out devices, cabling, software, and system behaviours.
  • Remote & On-Site Troubleshooting
    We offer remote diagnostics where possible, followed by engineer visits with the tools and parts needed to fix issues on the spot.
  • Preventative Maintenance Options
    Many faults stem from small issues left unchecked. We recommend and implement fixes that prevent repeat problems and downtime.
  • Clear Reporting
    Every visit includes detailed documentation—no guesswork, no surprises, just clear insight into your system’s performance.
  • AV Service Contracts Available
    For long-term peace of mind, we offer flexible support contracts that include proactive health checks, priority callouts, and expert advice when you need it.

Why CTI?

  • Nationwide AV Coverage
    With engineers across the UK, we offer fast response times and consistent support from London to Liverpool.
  • Experienced AV Integrators
    We work across all major audio visual platforms, including Crestron, Q-SYS, Extron, Logitech, Cisco and more.
  • No Hidden Extras
    Transparent pricing, clear service plans, and honest recommendations.
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Need Help With an Existing AV Setup?

We’re here to get your systems back on track—efficiently and with zero hassle. Whether you need a one-time fix or are exploring ongoing AV maintenance contracts, CTI is ready to help.

Let’s talk about how we can support your team.

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OUR WORK

DePaul University

Chicago, IL

The IT team at DePaul University has been on the forefront of classroom technology. Their latest deployment includes numerous Trimodal Flex Rooms that synchronize the learning environment for Professors, In-person and Remote Students alike.

Webster University

Webster Groves, MO

CTI has had a long-term relationship with Webster University, handling the audio-visual integration and service for the Webster Groves campuses, including an on-site technician.

Catawba
College

Salisbury, NC

User experience was the primary focus for this AV integration partnership between CTI and Catawba College. Catawba wanted to make sure every person who entered the college is able to experience all the school has to offer.

TRUSTED BY

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“We felt that they listened to us. That they understood what our needs were, but they could also recommend things that we hadn’t thought of yet.”

Mindy Miller, Assistant Vice President, Development at Catawba College

“Working with CTI, they were able to bring that creative perspective and insight on “how do we achieve this?”. It was great to be able to work hand-in-hand with them to make it successful.

Alysia Radica, Interior Designer at RDG Planning & Design

“The reason we chose CTI to be a part of our team is we needed a partner that could be part of us, dream with us, be visionary with us, but then provide a practical, functional solution that would work us.

Brenda Dooley, Senior Vice President at FNBO

“All the training we received from CTI and their partners really allowed us to be ready for the first gameday”

Jake Stocker, Director of Game Presentation and Fan Experience Production for University of Michigan

“Working with CTI was very new, but they really know what they are talking about. And the whole team has been fantastic.”

Collin McCarty, Assistant Athletic Director for Broadcast and Production for University of Michigan

Talk to Us About Your Project

Call Us Now!

US – (800) 743-6051

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