Remote Monitoring & Proactive Troubleshooting

Overview

Remote monitoring allows IT teams and AV specialists to detect and resolve issues before they disrupt lectures or meetings, reducing downtime and improving efficiency.

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Key Services

Real-Time System Health Monitoring – Identifying potential failures in advance.

Automated Issue Detection & Alerts – Notifying staff of potential problems.

Remote Diagnostics & Troubleshooting – Resolving problems without on-site visits.

Performance Analytics & Reports – Optimizing system efficiency over time.

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We Support

CTI Remote AV Monitoring
CTI Proactive AV Support

AVNation Insights & Media

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We Also Support

Education AV System Design & Installation
Ongoing Maintenance & support contracts
Training & faculty development on AV Use

OUR WORK

DePaul University

Chicago, IL

The IT team at DePaul University has been on the forefront of classroom technology. Their latest deployment includes numerous Trimodal Flex Rooms that synchronize the learning environment for Professors, In-person and Remote Students alike.

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Webster University

Webster Groves, MO

CTI has had a long-term relationship with Webster University, handling the audio-visual integration and service for the Webster Groves campuses, including an on-site technician.

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Catawba
College

Salisbury, NC

User experience was the primary focus for this AV integration partnership between CTI and Catawba College. Catawba wanted to make sure every person who entered the college is able to experience all the school has to offer.

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