What Kind of Support Do You Need?
Explore our support options below. Each one is designed to solve real-world problems without extra layers or fine print.
Real-time system oversight. We fix issues before they reach your users.
Get a dedicated AV technician who works at your location and becomes part of your team.
Routine system checkups that keep everything working — and keep you from dealing with surprise outages.
Flexible plans that fit your needs. No extras you don’t want. No upsells. Just dependable support.
Our standard one-year service agreement that comes with every CTI installation.
Installed by us? You’re already set up for fast, direct service with no guesswork.
We support systems we didn’t install. No judgment. Just a smart, honest plan that works.
When You Need Help, We’re Already Moving
Your AV systems are too important to leave hanging. Whether you’re dealing with a small glitch or a room that’s completely offline, we’re here to fix it fast. Our support team is easy to reach, quick to act, and ready to help — no matter who installed your system.
This isn’t a ticket queue. It’s real support from people who know what they’re doing.
Support That Works the Way You Need It To
We’ve built our support structure around how customers actually use their spaces. From boardrooms to campuses to control rooms, our team keeps your systems up and running without headaches.
We offer:
Whether it’s a one-time fix or a long-term service plan, we’re ready when you need us.
Trust Starts with Showing Up
We’re not going to leave you hanging. Call us. Email us. Tell us what’s going on. We’ll take it from there — with fast response, fair pricing, and a support team that actually supports you.
Why Choose CTI?
We’re one of the top-rated audio visual companies near you, delivering personalized service that other integrators just can’t match.
TRUSTED BY
“We felt that they listened to us. That they understood what our needs were, but they could also recommend things that we hadn’t thought of yet.”
“Working with CTI, they were able to bring that creative perspective and insight on “how do we achieve this?”. It was great to be able to work hand-in-hand with them to make it successful.
“The reason we chose CTI to be a part of our team is we needed a partner that could be part of us, dream with us, be visionary with us, but then provide a practical, functional solution that would work us.
“All the training we received from CTI and their partners really allowed us to be ready for the first gameday”
“Working with CTI was very new, but they really know what they are talking about. And the whole team has been fantastic.”
Talk to Us About Your Project
Call Us Now!
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