CTI LogoCTI
Call Centers2025-04-17T10:19:23-05:00

Call Centers

 

Overview

Banking and financial call centers require high-quality communication systems and noise management solutions to enhance customer experience and operational efficiency.

AV Solutions for Financial Call Centers

  • Acoustic Treatment & Noise Cancellation – Reducing background noise for clear conversations.

  • Integrated Headset & Microphone Systems – Ensuring high-quality customer interactions.

  • Real-Time Performance Dashboards – Displaying call metrics and agent analytics.

  • AI-Driven Speech Analytics & Call Monitoring – Improving service quality and compliance.

We Make You Look Good To Your Boss

OUR WORK

FNBO

First National Bank of Omaha (FNBO) values their customers, employees and communities. The post-covid experience was a priority for them, and they reached out to CTI to partner in their upgrades to create a truly unique customer experience.

Netgear

San Jose, California

When NETGEAR, one of the world’s leading networking companies with team members across the globe, realized it was time to revamp and upgrade their conference room ecosystem, CTI answered the call.

Cobb County

When the accessibility of justice came into question. Cobb County Courts found the answer they were looking for with a comprehensive AV/IP system. CTI partnered with the Courts IT team to design and implement everything it takes to make representation possible for everyone.

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